Who we are

Detailed description of goods and/or services
MAKE COFFEE ENTERPRISE (PTY)LTD is a business in the Coffee retail industry that retails coffee beans and equipment.

  1. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2-3 days and delivery confirmed by way of tracking number by the courier guy.
  2. Export restriction (None)
    The offering on this website is available to both local and international clients.
  3. Return and Refunds policy
    The provision of goods and services by MAKE COFFEE ENTERPRISE (PTY)LTD is subject to availability. In cases of unavailability, MAKE COFFEE ENTERPRISE (PTY)LTD will refund the
    client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee.
  4. Customer Privacy policy
    MAKE COFFEE ENTERPRISE (PTY)LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
    http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
  5. Payment options accepted
    Payment may be made via Visa and MasterCard.
  6. Card acquiring and security
    Card transactions will be acquired for MAKE COFFEE ENTERPRISE (PTY)LTD) via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  7. Customer details separate from card details
    Customer details will be stored by MAKE COFFEE ENTERPRISE (PTY)LTD) separately from card details which are entered by the client on PayGate’s secure site.
    For more detail on PayGate refer to www.paygate.co.za.
  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).
  9. Responsibility
    MAKE COFFEE ENTERPRISE (PTY)LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
    customer service and support, dispute resolution and delivery of goods.
  10. Country of domicile
    This website is governed by the laws of South Africa and MAKE COFFEE ENTERPRISE (PTY)LTD) chooses as its domicilium citandi et executandi for all purposes
    under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Northgate Office Park, 16 Aureole Avenue,Randburg, 2169.
  11. Variation
    MAKE COFFEE ENTERPRISE (PTY)LTD) may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  12. Company information
    This website is run by ________________ (sole trader / private company / close corporation) based in South Africa trading as MAKE COFFEE ENTERPRISE (PTY)LTD) and with registration number 2022/461778/07 and ____________________
    (Director(s)/Member(s)/Owner(s)).
  13. MAKE COFFEE ENTERPRISE (PTY)LTD) contact details
    Company Physical Address:Northgate Office Park, 16 Aureole Avenue,Randburg, 2169
    Email: info@makecoffee.co.za Telephone:011 872 0977